SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse partners in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. While packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Javnet Group (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of javnetgroup.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A***a

Verified Purchase

Beautiful cosmetic bag, just like in the picture, the batches are poured with a duohrom

A***k

The store umnichka, extended the period without questions, as in russia went the parcel 2 months

P***g

Very Nice, fast shipping

N***n

Super :) Polecam!

V***o

Lovely cosmetic bag! Excellent quality! Lightning is good, sequins are super! Thank you very much to the store for the quality goods and fast delivery! I recommend!

M***a

In krasnodar came the parcel quickly, shines, everything is fine.

D***e

Everything is fine, delivery is fast

G***e

Beautiful

Customer

As the picture, some sequins are bent, as the goods packed was bad, crumpled in the package

T***a

Very cute neat and elegant cosmetic bag, i hope the niece will like it

D***d

Excellent thing! the patches are sewn qualitatively, do not fall off.

super

I***l

Perfect as the description

One of the three products ordered was damaged. The shop agreed to give me money for this product. The other two beauticians are ok.

G***r

Great!

V***p

The store is well done.

Very beautiful and good quality: the zipper close nicely and the handbag is rather spacious.

Everything came but late.

M***.

Handbag such as in the photo! The truth could be put inside something to preserve the shape. But it's little things

Before the ecb about a month, the track was tracked. A good cosmetic bag-pencil case, threads do not stick out, lightning walks well. Thank You

So when i opened it i saw that there were 2 lines of the color sequins missing and also there are threads hanging

O***a

Very good quality!

E***a

Everything is fine, i like it very much

perfect!

I took not myself, but who bought to like, the delivery lasted a long time, and so all the norms

T***o

Very long delivery, i thought i would not get the goods, lost, but after 2,5 months i declared myself. I ordered 4 colors, the one that is pink-blue, not shiny, matte, does not shimmer, the other pencil cases with shiny sequins. Separate fat plus the store, all the time was in touch and empathized, very responsive

Came for 3 weeks, very cool handbags, everything is well stitched. You can use a cosmetic bag, or a pencil case for a girl to school. I order a second time, i recommend. In the store such are 380 rubles. Seller prosperity, very good service!

Good pencil case. everything is in place. thanks

Thank you very much to store for quality goods and fast delivery! The quality is excellent, the zipper goes well, the sequins are perfectly sewn, there is no smell! I highly recommend! Beautician-pleasure is simple!

F***r

Krasne

Came all well chic quality at 5 excellent

Cool cosmetic bag

V***r

Although the product did not receive, but the store is responsible and i recommend it.

D***v

The parcel was lost in the expanses of russia, although it was tracked in china. The store quickly returned the money, to him there are no questions.

J***a

Excellent cosmetic bag for cosmetics. Thank you

A***h

Good i like, lightning works

K***k

Beautician is just super, fully consistent with the description, the goods and the store advise

J***j

Pencil case beautiful, delivery of 1.5 months

K***a

How long have i waited for her? Excellent quality is very cool. Thank you store

Class

Well, not bad, but still not particularly beautiful

Delivery to st. petersburg-one and a half months. Item description corresponds

Cool. Well done. Sequins sequins hold well. It was only two months ago

V***a

Super, i liked my daughter!!

My daughter is happy, thank you))

Same as picture.

O***D

Well, norms like

Quality is good. Shipping without tracking in russia. But it came all before the deadline) i recommend!

P***a

Excellent, kachesivanna cosmetic bag

5 Star (47)	95.9%
4 Star (2)	4.1%
3 Star (0)	0%
2 Star (0)	0%
1 Star (0)	0%

Double Color Sequined Cosmetic Bags