We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse partners in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. While packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Positive (100%) | 5 Stars (41) |
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4 Stars (3) |
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Neutral (0%) | 3 Stars (0) |
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Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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Buyer | Real customer reviews |
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W***i ![]() |
5 days from Germany!!!!! Unrealistic but occurred. Courier to your hand. |
T***h ![]() |
This is the second mop i ordered in this store. I ordered it for my mother. She came, not enough of one rag. The store said that he will send, no problem. I (to be honest) did not believe. And what do you think? Really came the parcel and there were even two additional rags. That's how an honest company and decent sellers work-respect. And again about the mop. I 've been using it for over a month. Very convenient. Already began to experiment, in the container added and liquid for the floor and liquid for the spa floor... I added the conditioner (i liked it the most, the dust sits much less) i already said that right to wash it thoroughly with handles. But to wipe, to create (as a speaker) an atmosphere is to it. I think that such a mop should be just in every house. I just did not take, but you can say all took what i saw from us. The whole arsenal is in the house. But this is the best. Thank you. |
A***a ![]() |
I love it! The quality of the pads is excellent. Easy to use, my husband and I are loving it |
K***a ![]() |
Thanks to the store for the excellent goods and fast delivery! I ordered myself, and now 2 sisters at once |
T***h ![]() |
Spray mop received as described. Thanks! |
V***t ![]() |
very good |
R***i ![]() |
Recommend mop is sensational, super with it cleans, cool and light. Rapid delivery after three days of order was U me at home already delivered by courier inpostu. |
A***i ![]() |
Corresponds to the description |
E***a ![]() |
. |
Customer ![]() |
The package was received in 3 days only and is in perfect condition and good quality |
R***g ![]() |
The product is excellent!!! It is very convenient to use this mop, on the second floor now i do not need to take a bucket with me,. The store is very sociable, when receiving the order did not deliver one cloth, so the seller immediately sent me the missing cloth, and the track number sent for tracking, and sent instead of one cloth, two!!! delivery of the day 4 to the house, although i live in orenburg. Seller and i recommend the product!! |
F***a ![]() |
item recived as described |
F***R ![]() |
RAS |
N***t ![]() |
Great mop! I order a second time, for my mother. Seller thanks! |
Customer ![]() |
parfait |
R***a ![]() |
Everything is super! My to her all the time now. I just throw a dirty rag in the wash, instead of it i lick fresh. |
V***v ![]() |
Good mop, great store. |
I***a ![]() |
Not bad to collect dust from laminate or linoleum. Nozzles can be bought separately in the household stores or fixprayse. |
R***o ![]() |
Super brush. It is certainly not super durable, but if you use it neatly will last a long time. Delivery to riga 2 weeks. The box was wrinkled, but it's the carrier's fault. Inside everything is intact. I recommend. |
T***t ![]() |
The mop took for children, so that, playing, washed the floors in the corridor. Arrived whole, well packed. Not by courier, i had to go to the post office. In the container sometimes add detergent for floors. To wipe the floor-will come down. But to wash-it's still better with a rag on the old days. I like that the mop rotates and along the skirting board it is convenient to wipe. Took for 970 rubles. Sprays well. Cons: -The handle is completely uncomfortable. I'm in 20 minutes already rubbing my palm. -The cloths in the kit are poorly washed from dirt and dust, even in the washing machine (and so, and so tried). Therefore, if you wash dirty floors without a pre-vacuum cleaner, then cloth khan. -Spray water forward and have to go wet. In the opposite direction, if you expand the mop, then spray it under the mop puddles. For children to wipe the floors in the hallway will come down, but constantly it does not work. A rag cleaner comes out. |
S***k ![]() |
Great love it |
E***S ![]() |
Delivery to ryazan week. I order a second time as a gift. We really like it, it is convenient to wash the floors |
E***o ![]() |
Fastest shipping |
V***v ![]() |
Not bad |
P***a ![]() |
ok |
P***p ![]() |
Delivery mega fast, thank you store! mop super, thank you! |
T***n ![]() |
Works. |
G***z ![]() |
Shipping was quick, thanks to the product מצויין, recommend to the product❤ |
L***a ![]() |
Super |
A***a ![]() |
Sent quickly and received quickly! Chic mop! I tried it right away, i liked it very much! Seller thanks and 5 *****! |
D***n ![]() |
The goods delivered the courier straight home in 6 days. Amazing speed! The spouse is very happy. Recommend product and store. |
O***a ![]() |
Cool |
E***a ![]() |
Excellent as in the picture, came two mop and 6 rags. perfectly turns, splashes well, the child cleaning in pleasure) |
D***a ![]() |
Very comfortable mop. At first, mom skeptical about the purchase, but after the first use asked to buy the same for the cottage and grandmother. |
L***m ![]() |
The brush is just super. very convenient to use. cloth hold. fast shipping. thank you very much store |
E***a ![]() |
It came quickly... the whole .. very convenient... but ordered mops and three rags... and after the results only two put |
Customer ![]() |
Fast delivery by courier, the goods are very convenient to use. |
V***e ![]() |
Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!!! |
P***y ![]() |
Thank you. |
Y***h ![]() |
Very comfortable, maneuverable)). Comfortable to wear a rag, comfortable handle. I recommend! |
D***s ![]() |
Excelente |
Y***i ![]() |
Bought 2 sets come in good condition. Happy with the purchase. |
O***a ![]() |
I advise! Convenient to use. Laminate washes great! |
A***v ![]() |
Mop came in 2 days by courier, ordered in russia, everything works fine, sprays perfectly, does not dripping does not flow, came wet inside, apparently checked before sending, it's good, in general i advise, wife is happy, immediately washed the entire apartment). Seller thanks, i recommend |
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