SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse partners in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. While packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Javnet Group (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of javnetgroup.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

E***a

Verified Purchase

Order made 6.02, took 19.03

M***a

I thought it would be a little more, but in principle and so norms) there is a little smell of "new" but it's trifles! The material itself is dense, the zipper works well, no threads stick out)

V***a

The order came very quickly! which is very pleased! no marriage. the store put a gift. thanks))) i advise))

Customer

The goods in general are not bad. Just not as in the photo.

For such super girls

O***o

Waited 2 months. Came to the mailbox. The seams are smooth, odorless. The track was tracked to russia, then just wait.

U***h

Thank you, usual cosmetic bag.

Convenient cosmetic bag for small things. Over time, the internal substrate cracks. In general, everything is fine

It has a good size for bathroom supplies.

F***f

Description accurate, came quickly, thanks to the store

One in one that on the photo then came

T***A

Okay, but he didn't send me the pink color i asked for. He sent me the violet so i take off 1 star

G***n

Great for the price

P***a

Although it says brown is mustard yellow. But it's a very good case.

V***k

Small but good quality

L***z

I loved it.

S***z

Delighted, it's the second i buy and everything perfect at a very good price

A***a

I ordered under the color of the bag "dark blue", sent, unfortunately, "black".

M***o

Beautiful, neat cosmetic bag, the threads do not stick out, the same as in the picture, really liked, thank you very much to the store!

T***a

Opened a dispute, the goods never came

V***s

Quality is excellent! Lightning works. The size is small as i wanted.

Corresponds to the description! The parcel was about a month! Quality = price, but i'm satisfied!) small, but i thought there would be a little less. Thanks to the store!)

I***a

Excellent beauticians, i take not for the first time, different colors, durable, neat, light, do not smell, at first i bought myself now girlfriends, everyone is happy

Thank you! :)

I***.

Very cool

A***s

Received all well, thank you

C***n

Original product, according to the description, excepting the color ... asked in navy blue and received in black! disappointed .... otherwise more nice than the picture! Good quality, serious sending. Thank you .

N***A

Thank you!!!

S***n

nice

I liked it!!!

F***m

Exactly the same. i can buy more. i recommend

M***z

Correct

Ordered blue, but sent black. Opened a dispute, money returned

N***a

Delivery to moscow 1.5 months. I thought it would be bigger. Powder, two carcases, three lipsticks and a pencil barely fit. The quality is good, the color is pleasant, inside the oilcloth. Special thanks for the attached gift.

Small good cosmetic bag

C***a

Nice arrived earlier

O***a

For medicines convenient, for cosmetics is too small

I liked it very much. Super.

I took it complete with a bag. Came very quickly. A good tissue cosmetic bag.

A***n

Class

J***a

I ordered a non-sauser on 11.11.18. He came to me on 13.02.19. Travels for 3 months.

R***n

10/10

R***s

Bomb bag

cool

Not bad organizers. I took that in the bag the documents were not rubbed. Convenient.

L***h

Garna

N***o

Excellent)

5 Star (39)	83%
4 Star (8)	17%
3 Star (0)	0%
2 Star (0)	0%
1 Star (0)	0%

Multifunction Letter Patterned Cosmetic Bags