We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse partners in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. While packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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nice
Cuuuuute so cute
It mostly looks the same but a bit smaller and foldable...but its value for money
V, good. Thank you store
Very good container recommend
Got zach very satisfied
cute one
very nice
What i expected. Thank you.
מאד beautiful shipping relatively agile reliable store!
Delivery 1 month to mosk. obl. All as in the picture. True, i'm not sure that i will withstand a great load.
so fast but deceitful
Loved it
Good boxing, comfortable)
It's good. Thank you. Excellent store.
very useful
Love it
Good, i hope to try.
Came, the quality is so
just received parcel ..... thanx a lot
A standard lunch box comes in, and a cookie, a fork, and two pickles
Very nice thermo bag for lunch, medium size, quite roomy. The stitches are all even, the zipper is well fastened. The handle is comfortable, good long. Stitched qualitatively. Bought for 119 rubles.
Hermosooooooooooooo me encanto
For a picnic what you need
Money returned
As described
good quality , but it could have been more air tight for vetter results
Quality is good
Very smaller than pictures. But l like it. recommended
haven't used it yet but it looks great. for its price I have no complaints whatsoever
Product equal to your description.
value products
It's very nice and practical.
ok, perfecto
Super
Very good, a little less than I imagined but great, fits well to my requirements. Chagou in less than a month in Natal-RN
good but small
I liked it. I fold the child a snack for training on the ski, remains warm and pleasant to use without additional heating.
the bad is very light weight. it may need a hard sheet inside to keep the base of the bag flat once there is weight inside the lunch bag
it came in 20 days to Canada. very fast . usually items take 2 months. good quality. it is the second one I get.
beau
I am very happy with my purchase, product is exactly as described, thank you store (quick delivery only took 17 days to NZ)
Good quality banks climb only 0,33 in height. it is convenient to take with you, folds. thanks.
perfect
perfect thanks
Bargain, Brilliant ok for a guy
received the order. thank you