SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse partners in Asia will be shipped by ePacket or EMS depending on the weight and size of the product. While packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Javnet Group (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of javnetgroup.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

L***l

Verified Purchase

Comfortable cosmetic bag for brushes, compact, very beautiful. I got to ukraine for a very long time because of the abundance of holidays, but still it was delivered. I did not communicate with the store.

N***o

The quality is not very, i thought it would look more dignified, the seams are not even, the knot, where the stitch ends straight in the middle, and sticks out. Looks very cheap. In principle, on their money.

E***e

Thanks for fast delivery and attentive Packaging

Customer

Delivery ukrmail with a month. Tracked only to ukraine. The smell is small. For such money will come down.

J***n

Smaller than I had hoped but looks good

Delivery to yanao month, quality is not special, ordered red a year ago, the material was thicker.

V***a

good

E***h

Stitched well, does not smell

My brushes are placed, the size is excellent, even there is still stock, thanks to the store

M***e

A little weak but very good for the price you have.

U***a

Ordered for 11.11, came in late january. The price is low, the quality is normal)

A***a

One in one as in the picture.)) super handbag))

M***a

Well, came with threads sticking out (with which, with a diffuser only one, the second is normal) suede to the touch pleasant. And in general, the purchase is satisfied

There is an unpleasant smell. Weathered in a couple of days

I***a

Delivery month to voronezh, bag without marriage

All super thank you very much.

Y***k

Good quality, no smell! Now my brushes in one place

O***h

A month and a half was sent to italy. Packed in a package, put in a mailbox, delivery 1.5 months. Corresponds to the description and pictures, stitched, threads do not stick out, there is no smell. For such a cost is quite good. 2 wide compartments, 2 narrower. For brushes with a wide handle will not work, as the maximum fit 4. in length could make a little longer, i have some brushes sticking out. And plus, the top would be better not pasted, but left free, they could be covered with brushes, so as not to smear the case, or as in my case-the protruding brushes did not get dirty.

G***i

All ok, thanks

S***w

Product received in a timely fashion in good condition. Item looks exactly as depicted. Looks like real leather but instead is polyurethane (PU). Regardless, I used bag for writing tools including crafts. It is perfect for any kind of tools and well made. However, the material is very thin and won’t last a long time. You get what you pay for... still very functional though. I would definitely buy again if made of real leather.

C***l

Same as the picture! It feels good material! Recommended

G***e

Labai greitai atkeliavo, padariau uzsakyma 2019.01.09, O gavau 2019.01.21. Typewriter idekliukas labai mazas, bet kelionems toks, Pats bag susideti reikalingiausiems sepetukams :)

D***c

Very thin and delicate imitation leather but as for this price is ok

The goods came quickly. Quality at 4. the seams are uneven. Not fully sewn.

R***a

Sewing so yourself, i think, will soon fall apart :) for such a price normally

M***l

Ok. Okay.

A***r

This is certainly not the skin, but for such money is good. The material is rather thin. Sent quickly.

A***t

The order was thrown in the mailbox 11.01.2019. The order was from 27.11.18 to orenburg. The material is a little thin, i would like to be denser. For this 4 stars

All as in the description

J***a

All super

O***o

The order came to belarus for 2 weeks. Everything was tracked. I'm very happy

P***g

Smooth transaction, thank you.

B***a

In minsk the parcel reached in a month. The seams are crooked, and the cover itself is very thin and hilly, the photo looks much better. For such money will come down, but i would like better)

Good quality-price, arrived ahead of schedule

Good thing!) i liked it!) as in the photo!) i ordered blue.

T***a

I waited a very long time.

Beautician is made of thin fabric, but what to expect for such a price. Convenient to store brushes. The order was very long. The store twice extended the protection.

N***a

I have received the order after 55 days from pay. it s good, I liked.

P***o

article corresponding to the images and description, I am very satisfied, thank you.

E***u

Love this for my make up brushes

It's okay! Thank you

They sent for a long time, but at least they did not lie that they immediately sent. I ordered two pcs. Brushes climbed everything, i have them 30))) quality corresponds to the price)) you can order))

T***t

For this money is quite decent.

W***w

Thank you. A little weak, but not bad. I recommend

Delivery month.

M***o

Really liked. I recommend

5 Star (39)	83%
4 Star (8)	17%
3 Star (0)	0%
2 Star (0)	0%
1 Star (0)	0%

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